Privacy Policy

1. Information We Collect

Information you provide directly:

• Name and email address when you create an account
• Questions and homework problems you submit to our AI
• Payment information processed securely via Razorpay (we never store card details)

Information collected automatically:

• Device type, browser, and operating system
• IP address and approximate location (city/state level)
• Pages visited and time spent on our website
• Questions asked per day (for enforcing free tier limits)

2. How We Use Your Information

• To provide and improve our AI homework help service
• To enforce the daily free question limit (5 questions/day)
• To send account-related emails (signup confirmation, premium notifications)
• To analyse usage patterns and improve our AI responses
• To notify you when Premium features launch (only if you joined the waitlist)
• To comply with legal obligations

3. How We Store Your Data

Your data is stored securely on servers provided by Hostinger. We use industry-standard encryption (SSL/HTTPS) for all data transmission. Your questions are processed by our AI provider (AICredits / OpenAI) and are not permanently stored by us after processing.

4. Third-Party Services

We use the following third-party services that may process your data:

• Google Analytics — website traffic analysis (anonymized)
• Google Search Console — search performance monitoring
• AICredits / OpenAI — AI question processing
• Razorpay — payment processing (when Premium launches)
• Google OAuth — optional Google login

Each of these services has their own privacy policies. We recommend reviewing them.

5. Cookies

We use cookies to:

• Keep you logged in to your account
• Remember your language preference (English/Tamil)
• Analyse website traffic via Google Analytics

You can disable cookies in your browser settings, but some features may not work correctly.

6. Children's Privacy

StudyHelpAI is intended for students of all ages including minors. We do not knowingly collect sensitive personal information from children under 13 beyond what is necessary to provide our educational service. Parents may contact us to request deletion of their child's data at any time.

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing emails at any time

To exercise any of these rights, email us at: support@studyhelpai.in

8. Data Retention

We retain your account data for as long as your account is active. If you delete your account, your personal data is removed within 30 days. Usage logs (questions asked per day) are automatically deleted after 90 days.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users via email of any significant changes. Continued use of StudyHelpAI after changes means you accept the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: support@studyhelpai.in
• Website: studyhelpai.in/contact